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Supporting and Improving Quality Systems
We can analyze existing systems and recommend ways to make
them
more efficient. We can also conduct internal and supplier audits and
plan and conduct customer and employee surveys. Our selection of MS
Access database files - programmed specifically for managing ISO
quality system records - are excellent tools for managing the various ISO record keeping requirements.
Our quality system support services include:
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ISO
File Management Software:
We offer eleven different MS Access database files each programmed
to simplify a different record keeping requirement. Refer to:
The 9000 Advisers MS
Access db Files

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System Evaluations:
We can evaluate your system form top to bottom and front to
back, provide recommendations, and help you implement
improvements.

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Internal Auditing:
We can provide spot audits or take over all your internal auditing
responsibilities. It's a way of freeing up employees to do
what they do best, and it's also a way of making sure the audits
are impartial and complete.

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Supplier Auditing:
We can set up supplier self-audit programs or take over some
or all of your supplier audit responsibilities. Supplier
audits are frequently planned around the supplier's schedules which
may not necessarily coincide with yours, and they sometimes require
skills many internal auditors don't have.

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Customer Surveys: We
can plan, conduct, and analyze customer surveys. This is one
of those critical requirements that is neglected at the risk of
loosing customers and missing valuable opportunities.

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Employee Surveys: We
prepare and provide the questionnaire, your employees fill it
in, enclose it in a sealed envelope, and send it back to us.
We analyze the results and report back to you. You get the
benefits of their comments and the employees have the security of
anonymity. It is not an ISO requirement, however if properly
performed an employee survey is an excellent tool for identifying problems and opportunities.
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Quality
Systems |  |
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ISO 9001
QMS General
ISO/TS16949
Automotive
ISO 14000
Environmental
AS9003
Aerospace
AS9100
Aerospace Suppliers
ISO/TEC 17025
Test Labs
OHSAS 18001
Health & Safety
ISO 13485
Medical Devices ISO
15189 Medical
Labs 
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